Account
Delete your account
Deletion happens inside the BeanGrader mobile app, against the session you already hold. We do not run a web form that takes a password: one leaked password should never be enough to destroy somebody's records.
How to delete your account
- Open the BeanGrader app on your phone.
- Sign in if you are not already signed in.
- Go to Profile → Account Settings → Delete Account.
- Confirm. Your account and its data are removed immediately.
If you cannot get into the app
Lost phone, or locked out? Email us from the address on the account and we will process the deletion manually within 30 days. Use the subject delete my account.
support@beangrader.comWhat gets deleted
- Your account, profile name and email address
- Every analysis, sample photo, defect result and certificate you generated
- Your public portfolio page, if you published one
- Any remaining credit balance, which is forfeited on deletion
- Linked Apple and Google sign-in identifiers
We keep anonymous, aggregated usage statistics that cannot be traced back to you, and any records we are legally required to retain, such as tax invoices for credit purchases. Everything else is irreversibly removed. Spend or export anything you care about before you delete: there is no undo, and any remaining credits are forfeited.
Not sure this is what you want? The support page covers credits, rejected photos and password resets, and you can message us first.