Privacy Policy
Last updated: January 6, 2026
BeanGrader ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and services.
Information We Collect
Account Information
- Email address
- Full name
- Password (encrypted and securely hashed)
- Account preferences and settings
Usage Data
- Analysis history and grading results
- Credit balance and transaction history
- Device information (model, operating system, app version)
- App usage patterns and analytics
- IP address and approximate location (country level)
Coffee Sample Images
When you use our analysis service, we process the coffee bean images you submit. These images are sent to our AI provider for real-time analysis. Images may be temporarily stored on our servers for processing but are automatically deleted after analysis is complete. We do not retain your images for training purposes.
How We Use Your Information
- Provide and maintain our coffee grading service
- Process your analysis requests using AI technology
- Manage your account, credits, and transactions
- Send transactional emails (verification, receipts, password resets)
- Improve our services, accuracy, and user experience
- Prevent fraud and ensure service security
- Comply with legal obligations and enforce our terms
AI Processing and Data
Our service uses artificial intelligence (powered by Anthropic's Claude) to analyze coffee bean images. Important information about AI processing:
- Images are processed in real-time and are not stored by Anthropic for training purposes
- Analysis results are stored in your account history for your reference
- We do not use your images to train or improve AI models without explicit consent
- AI analysis is provided as a pre-screening tool and should not replace certified professional grading when required
- Analysis results may vary and are not guaranteed to be accurate
Information Sharing
We do not sell, rent, or trade your personal information. We may share data with:
- Service providers necessary to operate our service (as listed above)
- Legal authorities when required by law, court order, or government request
- Business successors in the event of a merger, acquisition, or sale of assets
- Other parties with your explicit consent
Data Security
We implement industry-standard security measures to protect your data, including: encryption in transit (TLS/SSL) and at rest, secure password hashing, access controls and authentication, regular security assessments, and secure infrastructure. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your data as follows:
Your Rights
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your account and associated data
- Portability: Request your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Withdraw consent: Withdraw consent for optional data processing
Children's Privacy
BeanGrader is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly. If you believe a child has provided us with personal information, please contact us.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes through the app, via email, or by posting a notice on our website. The "Last updated" date at the top indicates when this policy was last revised. Continued use of the service after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, your personal data, or wish to exercise your privacy rights, please contact us at: